Terms of Reference

PLEASE NOTE THAT THE VOUCHER PROMOTION IN JERSEY CLOSED ON THE 13TH SEPTEMBER 2017 AS ALL PARTNER VOUCHERS HAD BEEN GIVEN AWAY TO CUSTOMERS.

PLEASE NOTE THAT THE VOUCHER PROMOTION IN GUERNSEY CLOSED ON THE 15TH SEPTEMBER 2017

The following terms of reference pertain to JT Handpicked Rewards. These terms should be read in conjunction with JT’s Terms & Conditions, specifically the service being signed up to by the customer in order to qualify and any promotion specific terms of reference.

About Handpicked Rewards

Handpicked Rewards from JT is a customer loyalty scheme providing qualifying JT mobile, broadband and landline customers with 3rd party vouchers to spend/redeem with participating local and national partners. This is a limited availability scheme and JT reserves the right to add, amend or remove any of the offerings within it at any time in its sole discretion.

How to qualify

To get your Handpicked Reward and receive a voucher, you must sign up to a qualifying JT plan or package.

JT Plans/Packages valid for a free House on Herm ticket only include:JT Pay as you go plan when a top up of £49 is purchased for new Customers only.

JT Plans/Packages valid for a free Weekender Festival ticker only include:JT Pay as you go plan when a top up of £99 is purchased for new and existing Customers.

JT Plans/Packages valid for a £50 voucher or free House on Herm ticket include:JT Pay Monthly £6 Plan & Selected Smartphone for new and existing Customers. Selected Smartphone must be taken on a 24 month device rental payment plan.

JT Plans/Packages valid for a £50 voucher include: For new customers only – JT Entry Level Broadband (20GB) and a landline in Jersey, JT Broadband (100GB) and a landline in Jersey, JT 20Mb Broadband and a landline in Guernsey, JT 40Mb Broadband and a landline in Guernsey, JT 60Mb Broadband and a landline in Guernsey. All plans must be taken for a minimum contract period of 24 months. Please note the T&Cs for these offers changed on 8th August 2017.

JT Plans/Packages valid for a £100 voucher include: For new customers only-£39 per month or £49 per month JT One Plans in Guernsey, £59 per month JT One Plan in Jersey. JT Fibre 1Gb (300GB) and landline in Jersey. All plans must be taken for a minimum contract period of 24 months. Please note the T&Cs for these offers changed on 8th August 2017.

JT Plans/Packages valid for a free House on Herm ticket only include:JT Pay as you go plan when a top up of £49 is purchased for new Customers only.

JT Plans/Packages valid for a free Weekender Festival ticker only include:JT Pay as you go plan when a top up of £99 is purchased for new and existing Customers.

All qualifying plans, and packages, including Device Plans for your selected smartphone, must be for 24 months. Please note that as all partner vouchers are non-returnable, any contract cancellation request from the customer, which does not result in minimum term rental being charged (e.g during cooling off period), will result in a charge being applied to your JT account for the value of the partner voucher.

For details of all the above listed plans/packages, plus any promotions specific terms of reference, please visit jtglobal.com/Jersey/Personal in Jersey or jtglobal.com/Guernsey/Personal in Guernsey.

View our guides for a list of Selected Smartphones in Jersey or Guernsey.

Voucher terms of use

The offer is non-transferable and non-refundable and customers cannot receive cash, or an alternative item, in place of a voucher

  • Customers must sign up to a qualifying plan, package or service for 24 months to qualify for any voucher
  • Vouchers will be issued in store at time of contract
  • Where a voucher is not taken at time of contract, JT may at it’s discretion, honour a customer’s entitlement to a voucher up to 1 month after contract sign up
  • Subject to availability, customers are free to choose from a list of available participating partners
  • No returns or exchanges will be permitted once a voucher has been issued by JT to the customer
  • Customers will abide by the terms of each individual voucher as dictated by our redemption partners
  • Vouchers can not be exchanged for cash alternatives
  • In the event of the customer breaking their plan, package or service contract, JT will not accept their partner voucher being returned and the customer will be charged the face value of their partner voucher in the event that minimum term rental is not incurred

About our redemption partners

  • Marks & Spencer vouchers can only be redeemed in the island in which they are issued
  • Customers requesting vouchers for Burger King, M&S, George, Costa, Crew Clothing, Jack Wills, Moss Bros, Wine Warehouse, Checkers, Food Hall, Cornish Bakery, Hotel Chocolat and The Bakery will receive a Sandpiper voucher which can be redeemed at any of the above. A full list of participating Sandpiper CI locations can be found at sandpiperci.com (please note, this excludes Marks & Spencer Guernsey)
  • Creaseys vouchers in Guernsey can be redeemed at the following locations, including Marks & Spencer Guernsey
  • Participating Liberation Group venues can be found at liberationgroup.com
  • Visit tambaexperience.co.uk for Tamba locations
  • Use of any Weekender Festival ticket received by a Customer as part of any promotion is subject to the terms and conditions of Jersey Weekender Limited, and JT shall not be responsible for any action taken by Jersey Weekender Limited in this respect.
  • Use of any House on Herm ticket received by a Customer as part of any promotion is subject to the terms and conditions of IBZ.TV, and JT shall not be responsible for any action taken by IBZ.TV in this respect.
  • For a full list of Boat House Group venues in Jersey, visit theboathousegroup.com
  • To see all terms relating to Amazon vouchers click here
  • Blue Islands is a Flybe franchise partner. The voucher can only be redeemed on bookings made by via Blue Islands Customer Care (opening hours: Mon-Fri 0900-1730) for routes operated by Blue Islands only and must be booked and flown within 12 months from the date of issue. This voucher is single use only up to the value of £100.00, any unused balance is non-refundable. Routes available to book until 28.02.18, except Guernsey – Cardiff, available until 30.09.17. Route information correct at time of going to print. No debit card fees apply. Bookings made by credit card incur a fee of 3% of the total transaction value, with a minimum charge of £5.00 per booking. Any ticket/itinerary changes may be subject to collection of the difference between the discounted fare and the full fare, plus itinerary change fees. Any flights booked are subject to the General Conditions of Carriage found at Flybe.com.